Mountbatten is committed to safeguarding the health and wellbeing of our patients and family members, be they adults or children, as well as our staff and volunteers.

Mountbatten believes that living a life free from harm and abuse is a fundamental right for every person.

Mountbatten collaborates with individuals and families dealing with illness, disability, impairment and emotional stress, at particularly vulnerable times in their lives and recognises these people might not be able to protect themselves.

If you suspect or are concerned that an adult or child is experiencing abuse, neglect or harm, talk to a Mountbatten team member.

Alternatively, ask to speak (in confidence) to one of our safeguarding leads.

---

Who are Mountbatten's safeguarding leads?

For Mountbatten Isle of Wight: Sarah Grant and Sarah Butler

For Mountbatten Hampshire: Dr Jane Hazeldine, Sarah Grant and Hannah Bingley

How do I contact Mountbatten's safeguarding team?

• From Monday to Friday, to contact the safeguarding teams for Mountbatten Isle of Wight and Mountbatten Hampshire, email: [email protected]
• Alternatively, from Monday to Friday, call... 

Out of hours and weekends, please contact one of the following organisations...  

Adult Social Care: 

• Isle of Wight 01983 821105 
• Hampshire 0300 555 1373
• Southampton 02380233344

Children and Young People:

• Isle of Wight 0300 300 0117
• Hampshire 0300 555 1373
• Southampton 0300 300 0117  

Who should I contact about safeguarding in an emergency?

Call 999 and ask for Hampshire and Isle of Wight Constabulary and/or the ambulance service if:

• An adult, child or young person is in immediate danger, or if a crime has been committed
• A life is at risk, someone has seriously injured themselves or has taken an overdose

Call the non-emergency 111 NHS helpline if:

• Someone is experiencing a mental health crisis (select the 'mental health' option)   

For Mountbatten Isle of Wight's full policies on 'safeguarding adults' and 'safeguarding children and young people' CLICK HERE

---

In common with all partner agencies, Mountbatten shares a responsibility to ensure those using our hospice and community services  are free from discrimination, exploitation, intimidation and all forms of harm, abuse and neglect, as set out in the Care Act 2014, the Children Act 1989 & 2004, the European Convention of Human Rights, the Human Rights Act 1998 and the Mental Capacity Act 2005.

In line with statutory requirements, our safeguarding policies and procedures ensure robust systems are in place, setting out the framework within which all employees and volunteers of the organisation are required to work, to keep children, young people, and adults safe.

Mountbatten will strive to ensure its work:

• Enhances the quality of the life of vulnerable adults, acting primarily in their best interests
• Always takes into consideration the wishes and feelings or the person involved
• Takes seriously all allegations of abuse, investigating them according to the agreed multi-agency procedures

All staff are subject to rigorous recruitment processes, including:

• Enhanced DBS checks for those with direct client or patient contact.
• Appropriate support and training, to ensure alertness to the signs of abuse.
• Knowing what to do about safeguarding concerns.